Privacy Policy - Trident Velocity Engine

1. Who We Are

Trident Velocity Engine is a product of qoliber. This privacy policy explains how we collect, use, and protect your personal information when you use our website and services.

2. Information We Collect

Website visitors: We use Google Tag Manager and analytics cookies to understand website traffic. This includes anonymized usage data such as pages visited, referral source, and browser type.

Customers: When you purchase a license or contact us, we collect your name, email address, company name, and billing information as necessary to provide our services.

Trident software: The Trident cache proxy itself does not collect or transmit any data to us. It runs entirely on your infrastructure.

3. How We Use Your Information

To provide and maintain our services
To process transactions and send related information
To send product updates and technical notices
To respond to support requests
To improve our website and services

We do not sell your personal information to third parties.

4. Cookies

Our website uses cookies for analytics (Google Tag Manager) and to remember your theme preference. You can disable cookies in your browser settings.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy. Customer data is retained for the duration of your license and a reasonable period afterward for legal and accounting purposes.

6. Your Rights (GDPR)

If you are in the EU/EEA, you have the right to:

Access your personal data
Rectify inaccurate data
Request deletion of your data
Object to processing
Data portability

To exercise these rights, contact us at youneed@trident-cache.com.

7. Contact

For privacy-related questions, contact us at youneed@trident-cache.com.